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Building complaints process not working

Liam Bartlett

A Perth lawyer says WA’s building complaints process isn’t working, as consumers and builders spend thousands of dollars to battle it out at the State Administrative Tribunal.

Encore Legal’s Alana Dowley told Mornings with Gareth Parker, the SAT has become like a court, rather than a problem-solving process.

Gareth followed up this discussion with Director of Building Compliance at Building and Energy, Sandy Randall.

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Liam Bartlett
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