Footy Tipping FAQ

Q: I can’t remember my password, how can I reset my password?

A: Click “Forgotten Password” link and enter your email address, a reset password link will be sent to your email within 10 minutes. If you can not find this link, please also check your email spam folder.

Q: having trouble logging in using IE, getting error message “Your browser cookies settings are too restrictive. Please enable cookies to log in”

A: Please follow the following steps to enable Cookies on IE:

Click Gear icon on top right, select “Internet Options”
Select Privacy Tab then click Advanced
Check Override automatic cookie handling
Under Third-party Cookies select Accept

Q: having trouble logging in using Safari, getting error message “Your browser cookies settings are too restrictive. Please enable cookies to log in”

A: Please follow the following steps to enable Cookies on Safari (Mac OS X):

Click “Safari” on top left of menu, select “Preferences”
Select Privacy Tab
Check “Always allow” Cookies and website data.

Q: having trouble logging in using iPhone/ iPad Safari, getting error message “Your browser cookies settings are too restrictive. Please enable cookies to log in”.

A: Please follow the following steps to enable Cookies on Safari (IOS):

1. Go to the Settings icon on your phone home page, the one that looks like this:

2. Then scroll down to the Safari tab, that looks like this.

3. Go down to the Privacy & Security section, and turn the “Prevent Cross-site Tracking” option off so it looks white, as below.

4. Re-open Safari and log in again, the issue will be fixed.

On my phone, the “Prevent Cross-site Tracking” option was green, and my log in wouldn’t load either, once I switched it off, I could log in successfully.

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