Consumer advocacy group Choice is accusing the nation’s biggest private health insurers of failing Australians during the coronavirus pandemic.

Medibank Private and Bupa ranked the worst.

Choice’s Dean Price says both companies are putting their premiums up in October, despite banking a significant profit during the pandemic.

Choice has credited WA insurer HBF for how it supported customers by cancelling premium increases and returning windfall gains to members and customers.

Oliver Peterson spoke with Dean Price and Private Healthcare Australia CEO Rachel David.

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