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Is the customer always right?

03/10/2016
Article image for Is the customer always right?

This week is International Customer Service Week, which raises the age old question – is the customer always right?

Customer service expert Chris Smoje joined 6PR’s Chris Ilsley for a chat about the good, the bad and the ugly practices out there.

Listen to the full interview below:

For more Perth Tonight stories, click here.

 

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