Consumer Protection is investigating Viagogo for their continuous breaching of WA’s anti-scalping laws as people are re-selling their tickets well above the 10% cap.

Trish Blake, Executive Director from Consumer Protection told Oliver Peterson on Perth Live that their previous warnings to Viagogo have not stopped the issue.

“We are incredibly frustrated. We’ve had multiple communications with them about the laws, they’ve told us they know the law and yet we continue to see the sale of tickets that breach these laws on their platform,” Ms Blake told Oly.

“The problem is you as a consumer buying these unlawful tickets means you may be denied entry to that event.”

Press PLAY to hear more on Consumer Protection’s investigation into Viagogo

Listener Jacqueline told Oly she is a victim of Viagogo as she recently bought two tickets to the Van Gogh Exhibition via Viagogo for more than twice the real price. She gave the tickets to her friend who was refused entry and had to buy replacement tickets at the box office.

Viagogo has not provided a refund.

Press PLAY to hear more on Jacqueline’s poor experience