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customer service expert
Self checkouts: do you love ’em or hate ’em?
Self checkouts: do you love ’em or hate ’em?
Tod Johnston
17/11/2020 / 22:47
What’s the pettiest customer service experience you’ve ever had?
What’s the pettiest customer service experience you’ve ever had?
Tod Johnston
20/10/2020 / 31:43
The Thursday Panel with Sharron Attwood and Chris Smoje
The Thursday Panel with Sharron Attwood and Chris Smoje
Tod Johnston
01/10/2020 / 38:58
Chris Smoje on what’s at the heart of good customer service
Chris Smoje on what’s at the heart of good customer service
Tod Johnston
22/09/2020 / 24:28
The Thursday Panel with Amy Jacobson and Chris Smoje
The Thursday Panel with Amy Jacobson and Chris Smoje
Tod Johnston
06/08/2020 / 39:36
What’s the REAL secret of customer service?
What’s the REAL secret of customer service?
Tod Johnston
23/06/2020 / 25:08
The Thursday Panel with Sharron Attwood and Chris Smoje
The Thursday Panel with Sharron Attwood and Chris Smoje
Tod Johnston
18/06/2020 / 42:47
How close is TOO close in the supermarket?
How close is TOO close in the supermarket?
Tod Johnston
26/05/2020 / 28:38
Which companies will come out Covid-19 with great service records?
Which companies will come out Covid-19 with great service records?
Tod Johnston
20/05/2020 / 14:57
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