Police Commissioner Col Blanch explained to Perth Today host Simon Beaumont the protocols Optus failed to follow during the outage.

Click PLAY to hear Col Blanch discuss a variety of local issues.

Blanch stated that Optus’s initial report came 22 hours after the outage began and only accounted for 26 of 149 failed Triple Zero calls.

“Based on the established protocols that is just way too late to get the messaging out that we need to our community so they can have alternative arrangement to call for help,” he said.”

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