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Hardware business uses old method to make new plea to customers

Anyone who’s operated a small business will know the multiple reasons it can be difficult.

Declining customer numbers were among the reasons part owner of Scarboro Hardware, Jenie Elliot took to the streets armed with 500 photocopies of a personal letter she’d penned, pleading with locals to support local business.

She spoke to Chris about the overwhelming positive feedback she’s since received.

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