Allianz has issued a statement apologising for delays and confirming it is fast-tracking claims for Exmouth cyclone victims. However, residents interviewed by 6PR report that they are still waiting to hear from the insurer.

Press PLAY to hear Naomi and Heath Holman describe their battle with Allianz over cyclone repairs

Exmouth locals Naomi and Heath Holman told 6PR Breakfast hosts Millsy and Karl that the scope of works provided fell far short of the necessary repairs.

They noted that despite holding certifications proving their home’s structure exceeds rating standards and that the damage is non-structural, the insurance company continues to cite structural deficiencies.

“We literally don’t have a single crack in the house that’s caused by structural movement or anything which is the frustrating part,” Heath Holman said.

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